The Fine Art of Complaining

By January 27, 2009February 11th, 20092 Comments

complaint deptThere’s something very entertaining about a person driven to the edge of insanity by events. Basil from Fawlty Towers, for example, was watchable mainly because viewers couldn’t wait to see what rage he’d fly into next.

In the news in the last few days is a letter written to Richard Branson, tearing strips into Virgin Atlantic’s food service. Branson so enjoyed the letter he phoned the guy up to thank him.

I’ve stumbled on a few more excellent complaint letters that have raised hoots of laughter:

New Zealand Traffic Infringement Department: “I wouldn’t be too disappointed if we agreed to let this one go.”

NTL Letter: “You irritatingly incompetent and infuriatingly unhelpful bunch of twats.”

Continental Airlines: “Does your company give refunds? I’d like to give me money back and start over.”

O2 Phone Insurance: “Perhaps you were in a slightly different timezone.” (alright, I wrote this one myself…)

Got any more?


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